AI chatbots and business automation
We find the repetitive tasks that eat your week, then hand them to software: an AI assistant on your website that answers questions and books enquiries, reminders that send themselves, and data that moves between your tools without anyone copying and pasting. A person always stays in control.
Who it's for
- Businesses answering the same questions all day by phone, email and WhatsApp
- Teams copying data between forms, spreadsheets and accounting software
- Owners who want to try AI without risking their reputation
What changes for you
- Faster replies to customers, even after hours
- Fewer hours spent on copy-and-paste admin
- AI that helps your reputation instead of risking it
Connects your tools
Works with the apps you already use
Email, calendars, spreadsheets, payments and messages, linked so a job moves from one to the next without anyone copying and pasting.
- A customer messages on WhatsAppThe assistant answers from your approved info
- It books the slot in your calendarand logs the details in your spreadsheet
- Payment and a reminder go outwhile you get a summary by email
Works with Gmail, Outlook, Google Calendar, Google Sheets, Excel, Google Drive, WhatsApp, Instagram, Facebook, Stripe and Shopify, among others.
What's included
Website AI assistant
An assistant that answers from your own approved services, prices and policies, tells visitors it is AI, and hands anything uncertain to a person.
Lead capture and follow-up
Enquiries logged, tagged and acknowledged instantly, then routed to the right person.
Reminders and notifications
Booking reminders, review requests and internal alerts that run on schedule.
Workflow automation
Connect forms, inboxes, spreadsheets, CRMs and accounting so data flows by itself.
Document and email drafting
AI drafts for quotes, replies and summaries, checked by a person before they go out.
Guardrails
Clear limits on what AI can say or do, testing against real questions, conversation logs you can review, and GDPR-aware data handling.
A fixed price for a written scope
After the free consultation you get a written proposal. Nothing starts until you have agreed what is in it.
Agreed in writing before we start
- The one task the pilot automates
- Which tools and data it touches
- What a person still checks or approves
- How failures and uncertain cases are handled
- How we judge whether the pilot worked
Priced separately, only if you need it
- AI provider and automation-platform usage fees
- New software licences, explained before adding them
- Further automations after the pilot
How it works
The same clear process for every project. The pale steps are yours, the blue ones are ours.
- A free consultation, in person or online
- A written scope and a fixed quote
- You approve the design
- We build, test and launch it
- We look after it for as long as you want
Questions
Anything else? Ask us.
Helpful guide: How to get your business recommended by ChatGPT, Perplexity and Google's AI
Will an AI chatbot give customers wrong answers?
No AI system is perfect, so we design for that. The assistant answers from your approved information, is tested against real customer questions, is told what not to answer, and hands anything uncertain to a person. You can review conversations and we adjust it over time.
Do I have to tell customers they are talking to AI?
Under the EU AI Act, people must be told when they are interacting with an AI system unless it is obvious, with these transparency duties applying from August 2026. Every assistant we build says clearly that it is AI and offers a route to a person.
What can be automated in a small business?
Common wins are enquiry acknowledgements, booking reminders, review requests, invoice and data entry between systems, and weekly reports. We start with one task that costs you the most time.
Do I need new software to automate?
Often not. Many automations connect the tools you already pay for. If a missing piece is needed we explain the cost before adding it.
Let’s talk about your project
Tell us where you are today and what you want to change. We’ll explain what ai, chatbots & automation would involve for your business, with a clear scope and a fixed quote.